PRIVACY POLICY

1.Data Controller

Antwerp Nightlife Center BV
Beukenlaan 12, 2020 Antwerp
info@clublima.be
BE 0768.286.421

Antwerp Nightlife Center BV processes your personal data, which are data that can lead to the identification of your person, in the context of its activities. Through our privacy policy, we inform you about which data we process when you use our website/webshop or when you have an agreement as a customer or supplier with Antwerp Nightlife Center BV. Your personal data are protected and processed in accordance with the General Data Protection Regulation (GDPR), also known as the Algemene Verordening Gegevensbescherming (AVG) no. 2016/679 of the European Parliament, which came into force on May 24, 2016, and is applicable from May 25, 2018 at the latest. This privacy policy applies to the website https://www.clublima.be/. Antwerp Nightlife Center is not responsible for the privacy policy of other sites and resources.

2. Which personal data are collected and stored?

The following personal data are processed:
• General personal information such as: name, first name, email address, phone number, address details, other data provided by you to Antwerp Nightlife Center BV in the context of an agreement (date of birth, gender, bank account number, company name, VAT number...).
• Information that we may receive in the context of satisfaction surveys, complaints, or other communication directed to us.
• Information entrusted with prior consent from the customer Data resulting from one or more visits to our website are stored in Google Analytics.

3. Why are these personal data processed and what is the legal basis for processing?

All personal data collected and processed by Antwerp Nightlife Center BV are necessary:
• for the execution of our agreements to comply with legal obligations.
• to inform you and for additional communication to answer your questions via our website or by phone.
• to reach you, if necessary, in writing or by phone for follow-up.
• for marketing purposes such as sending newsletters or participating in contests, always with prior consent and for which you can withdraw your consent at any time.
• for the general management of your account on our website.

The following processing is carried out to comply with legal obligations:
• for accounting processing
• to guarantee your consumer rights
• to combat fraud or to communicate with authorities or certain agencies as required by law.

For the processing of personal data, we rely on your consent and/or on the necessity of processing to provide our services to you, or on a legal obligation, or for legitimate interests.

4. How are the data collected?

The personal data are collected based on voluntary input and communication by the customer themselves. This occurs:
• Through personal contact using address details, phone details, or email from Antwerp Nightlife Center BV.
• through the contact forms and the provided input fields on the website.

The collection of this data is necessary for the execution of the services of Antwerp Nightlife Center BV.

5. Access, duration and storage of the collected data

Your personal data are stored for as long as strictly necessary to achieve the purposes for which your data were collected, in line with the legal, regulatory, and internal requirements in this regard.
Your data are processed solely for and by Antwerp Nightlife Center BV. This information is not disclosed to third parties, except for the performance of services or delivery of products necessary or with prior consent.

For the technical processing of your data and the associated support, for example, with electronic CRM software, processing by transport companies (bpost/dpd/My Parcel), processing via online payment providers (Mollie/MultisafePay/Paypal…), or accounting packages (Yuki/silverfin/…), such agencies are given exclusive and temporary access to your data. These third parties operate strictly within the limits of our instructions and are also obliged to comply with GDPR for the processing of this data. This ensures the security and confidentiality of your data.

6. Security of your data?

Your personal data are always treated confidentially. We take additional organizational measures to ensure the security of your personal data as much as possible.

The data collected by Antwerp Nightlife Center BV via the website are secured through the following measures:
• security via https:// (websites equipped with an SSL certificate).
• security via unique login with email address and password of the CMS system, software program, accounting package, etc.
• anti-virus protection on the electronic devices used.

Additional measures that are also possible include additional security through 2-step verification or via an authenticator app.

7. Your rights regarding the processing of personal data:

Right to access, correct, or supplement your personal data: you can always request access and clarification regarding the processing of your personal data. You will be granted access to the data upon simple written request.
Right to be forgotten: You retain the right to have some or all personal data deleted.
Right to data portability: In certain circumstances, you may have the right to obtain or transfer your personal data to another data controller.
You can object to the use of your personal data for direct marketing purposes at any time. Additionally, you also have the right to request the withdrawal of your consent or object to the processing of your personal data.

To exercise your rights, you must address a written request, with proof of identity, to info@clublima.be.

If you believe that Antwerp Nightlife Center BV has not acted in accordance with data protection legislation, you can lodge a complaint with the Commission for the Protection of Privacy via communication@apd-gba.be.

8. Contact

For questions or if you wish to exercise your rights regarding data protection, you can directly contact Antwerp Nightlife Center BV via info@clublima.be or by correspondence to Antwerp Nightlife Center BV, Beukenlaan 12, 2020 Antwerp.
To exercise your rights, you must provide proof of your identity, which can be done by providing a copy of your identity card or passport for verification.

Disclaimer

Antwerp Nightlife Center BV reserves the right to change this Privacy Policy, within the limitations of the applicable regulations regarding privacy and data protection. Making changes to the website is sufficient for this purpose.